Last updated: 19.12.2024

At Outline Spaces, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you provide us with your email and phone details and how you can exercise your rights regarding this information.

By using our services or providing us with your personal information, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Outline Spaces is a New Zealand-based company offering architectural landscape consultation and design. Our commitment is to respect your privacy and protect your personal data in accordance with the Privacy Act 2020.

2. Information We Collect

When you engage with us, such as signing up for our newsletter, making inquiries, or using our website, we may collect the following personal information:

• Email Address: We collect your email address when you sign up for communications or request further information.

• Phone Number: We collect your phone number when you contact us or provide it for customer service purposes.

We collect this information directly from you or, if applicable, through third-party tools that facilitate communication between us.

3. How We Use Your Information

We may use the personal information we collect from you for the following purposes:

• To Communicate with You: To send you updates, promotions, and other relevant information regarding our services, products, or events.

• Customer Support: To respond to your inquiries or provide assistance related to our services.

• Marketing: To send you information about new services or offers that may be of interest to you.

• Improving Services: To analyse customer interactions and improve our offerings.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement reasonable technical, physical, and administrative safeguards to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission or storage is 100% secure.

5. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with communications and business operations, such as email marketing platforms or customer service tools. These third parties are required to protect your data and use it only for the purposes of providing their services to us.

We may also disclose your personal information if required by law, regulation, or legal process.

6. Your Rights Regarding Your Information

As a New Zealand resident, you have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You have the right to request correction of any inaccurate or incomplete personal information.

• Deletion: You can request that we delete your personal information, subject to certain exceptions under the Privacy Act.

• Opt-Out: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We may use cookies or other tracking technologies on our website to enhance your experience and collect data about how our website is used. These technologies may track your interactions with our website, but they do not collect personal data such as your email or phone number unless you provide that information through a form or other input. You can control cookie settings through your browser.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Outline Spaces
366 Montreal Street, Christchurch City
Email: admin@outlinespaces.co.nz
Phone: 03 337 9950
Website: www.outlinespaces.co.nz